Privacy Policy

Your privacy is important to us. It is SolarFIX LLC's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://solarfixaz.com, and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, and payment details. It also includes information about how you use our website and services.

After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This privacy policy does not apply to any of their activities.

Information We Collect

Information we collect falls into one of two categories: voluntarily provided information and automatically collected information.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Personal Information

We may ask for personal information — for example, name, email, phone or mobile number.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In that instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you access content via your mobile device or web browser, contact us via email or social media or on any similar technologies, or when you mention us on social media.

We may collect, hold, use, and disclose information for the following purposes: to provide you with our platform's core features and services; to enable you to customize or personalize your experience; to contact and communicate with you; for analytics, market research, and business development; for advertising and marketing; to consider any employment applications you submit; for internal record keeping and administrative purposes; and to comply with legal obligations.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. That said, no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to: a parent, subsidiary, or affiliate of our company; third-party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators; our employees, contractors, and related entities; our existing or potential agents or business partners; credit reporting agencies, courts, tribunals, and regulatory authorities where you fail to pay for goods or services we have provided to you; courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights; and third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you.

Third parties we currently use include Google Analytics and Smartboard CRM.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example, providing our services), we will not deny you goods or services and/or charge you different prices or rates for goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you.

Unsubscribe: To unsubscribe from our email database or opt-out of communications, please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Use of Cookies

We use cookies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

Additional Disclosures for U.S. States Privacy Law Compliance

This section applies to residents of California, Colorado, Delaware, Florida, Virginia, and Utah.

Do Not Track: At this time, we do not respond to browser “Do Not Track” signals.

Cookies and pixels: At any time, you may adjust your web browser settings to decline cookies, if the browser permits.

California privacy laws — CCPA/CPRA: California law permits residents to inquire about information shared for marketing purposes. We comply with CCPA and California Privacy Rights Act provisions regarding financial incentives.

California Notice of Collection: We may collect the categories of personal information enumerated in CCPA regulations, including identifiers, commercial information, internet activity, geolocation data, professional or employment-related information, and inferences drawn from any of the above.

Right to know and delete: If you are a California resident, you have rights to delete your personal information and request more details about what we collect, why we collect it, and who we share it with.

Shine the Light: California residents may request information about how their personal information is shared with third parties and affiliates for direct marketing purposes.

Contact Us

For any questions or concerns regarding your privacy, contact us: james@solarfixaz.com