01 · Your call
Tell us what the system is doing
With no installer service line to call, start with us. A few details help us get to the cause faster.
Who installed it
The original company's name and any paperwork you still have.
What you're seeing
Error codes, a dark monitoring app or a bill that climbed.
Warranty papers
Panel, inverter and racking warranties often still apply.
Monitoring access
If the installer's portal went dark, let us know.






