If the company that installed your solar panels goes out of business, you might be wondering what happens next. News of ADT closing its solar division has left many customers with pressing concerns about warranties and support. SolarFIX Protect is here to provide clarity.
See how it works, step by step ↓Key considerations
Four steps to keep your system covered and running after your installer exits the market.
01 · Step 1
Understand the terms of your solar lease, loan or warranty.
Know who you pay and what you owe.
What your installer promised to cover.
Whether your contract includes one.
Any service contact listed in the contract.
02 · Step 2
Most panel and equipment warranties are handled by manufacturers, not the installer.
Covered by the panel maker's warranty.
Covered by the inverter maker's warranty.
Also major components under manufacturer coverage.
Make sure your warranty is registered.
03 · Step 3
Store contracts, warranties and receipts somewhere easy to reach.
Your purchase, lease or loan agreement.
Workmanship and manufacturer paperwork.
Proof of what was installed and when.
Panel and inverter models help any technician.
04 · Step 4
Companies like SolarFIX bridge the gap, offering maintenance and support when your original provider is gone.
Routine inspections to complex fixes.
Minor issues fixed on the spot, options for anything larger.
24/7 monitoring with monthly reports.
Off-grid AC, battery backups and more.
What ADT said
ADT has committed to honoring its warranties despite shutting down its solar division.
The solar industry is going through significant turbulence. ADT closing its solar division left many customers with questions about warranties and support.
Why companies close
Choosing a solar partner
“The price was in budget and they were able to accommodate our roofer's schedule.”
Suzette L. · Google Review
“I highly recommend Solar Fix for their caring approach and top-notch service!”
Melissa D. · Google Review
“Very refined process in place here with lots of communication.”
Brian G. · Google Review
What we can help with
We understand the challenges homeowners face when a solar provider exits the market. We maintain, repair and optimize systems installed by other providers.
A 5-year extended workmanship warranty, with a yearly assessment.
Full inspection, assessment report and 1 hour of service ($295 value). Minor issues fixed on the spot, detailed options for anything larger.
24/7 monitoring and monthly reports. If anything goes wrong, we notify you with a game plan.
Scheduling priority over non-members.
On all products and services, including off-grid AC, upgrades, repairs and battery backups. Plus member-only deals.
+10 points each month of active monitoring, redeemable toward service calls, cleanings, batteries, generators and more.
Learn about SolarFIX ProtectSolarFIX Protect is built for homeowners whose original installer is gone or not responding. Between real-time monitoring, warranty support and on-the-ground maintenance, we keep orphaned systems running the way they were designed to. SolarFIX offers solar repair, inspection, removal and reinstall, and monitoring throughout the Phoenix metro for systems installed by any provider.
Learn about SolarFIX Protect →Don't let uncertainty cast a shadow over your solar investment. Call SolarFIX today to get set up with SolarFIX Protect. Licensed, bonded and insured, AZ ROC #323541.
