Troubleshooting · Phoenix, Arizona: Solar panels not working? How to check.

01 · Checks 1 and 2

Look at the weather and the inverter

Clouds explain a small dip. Your inverter's lights explain a lot more.

• Cloudy days are normal

  Panels make about 10 to 25% of their capacity in cloudy or rainy weather. A stretch of overcast days can show up in your app.

• It's not a big dent

  A cloudy spell usually doesn't make a huge dent in your monthly bill.

• Green light

  The inverter is the brain of the system. Green status lights usually mean everything is fine.

• Orange or red light

  The system has almost always flagged a problem. That's the time to call a professional.

02 · Checks 3 and 4

Check your solar meter and power bill

Your meter and your bill are the earliest, cheapest signals of a bigger issue.

• Solar meter trend

  The meter tracks production. If kilowatt-hours trend down month over month, get the system inspected.

• Your power bill

  Per SunRun, "Going solar can significantly reduce or eliminate your electric bill."

• Paying much less?

  You should be paying much less than before solar, or getting credits for extra energy.

• Neither one?

  If you're not seeing lower bills or credits, something is off.

03 · Check 5

Call the company that installed it

Ask your installer to verify the setup.

• Ask them to check it

  The installer can usually see your system's production data.

• Slow to respond?

  If they're slow or unresponsive, get a second opinion from another company.

• Out of business?

  Many installers have shut down. SolarFIX works on systems installed by other companies every day.

• Get a second opinion

  A fresh set of eyes is often the fastest way to an answer.

04 · When to call

Bring in a professional

Any check came back wrong? That's the moment to call SolarFIX.

• Red inverter light

  The system isn't producing normally.

• Dropping kWh trend

  Production is sliding month over month.

• Higher bill

  Your bill climbed with no other explanation.

• Installer gone dark

  Nobody is answering for your system.

Our solar panel inspection is designed for exactly this.