A system that stopped producing needs a diagnosis before it needs a sales pitch. SolarFIX checks what's going on, explains the fault, and helps you decide what to repair.
See how it works, step by step ↓The process
We check, we explain, you decide. Here's what happens before, during and after your diagnostic visit.
01 · Before the visit
Bring what you have. It helps your tech get to the cause faster.
So we can see production history and whether the system is reporting.
A picture of the inverter screen or app alert is a great starting point.
Bills show what the system has been sending back to the grid.
Warranty info and system details, if you have them.
02 · Day of service
We give you a window for the day and let you know when your tech is on the way.
The main electrical panel, the inverter and the roof if needed. Please unlock gates and keep pets inside.
Your tech may shut the system down to test it safely, then turn it back on. If something is unsafe, we leave it off and explain why.
We focus on the problem you called about and the work needed to fix it.
03 · The visit
Error codes, fault history and whether the system is reporting.
Damage, shading, debris, critters and loose wiring.
Connections, breakers, disconnects and grounding.
What the system makes compared with what it should.
04 · After the diagnosis
What's working, what isn't, and why, in plain language.
If it's a minor issue, your tech may be able to take care of it during the visit.
Larger work gets its own written recommendation, so you know exactly what's needed before you decide.
For a big repair or system change, you can finance through Wisetack. Subject to credit approval.
Homeowner guide
The same guide we hand homeowners at the visit: what we check, what to expect, and what happens next.
A Solar Assessment is a diagnostic visit. We find the cause, explain it in plain language and lay out your options. We service systems we didn't install, so it doesn't matter who put yours in.
Our repairs
After your visit
“The price was in budget and they were able to accommodate our roofer's schedule.”
Suzette L. · Google Review
“I highly recommend Solar Fix for their caring approach and top-notch service!”
Melissa D. · Google Review
“Very refined process in place here with lots of communication.”
Brian G. · Google Review
What we can help with
Something's not right, and you want to know why. We service systems we didn't install, so it doesn't matter who put yours in.
Your monitoring or electric bills suggest the system is making less power than it used to.
Your electric bill went up and you don't know why.
An inverter error, physical damage, or a system that is off needs a closer look.
Inverter repairThe app stopped reporting or shows zero.
Your installer closed or won't call back. We work on systems we didn't install.
Installer closed?You bought a home with solar and need to understand the equipment.
Buying or selling?Choose an assessment when your existing system is not working properly. If you are buying or selling a solar home and need a fuller account of the system's condition and value, ask about a Solar Inspection & Report. A SolarFIX Solar Assessment is $150.
Compare solar inspections →Tell us what changed and what your monitoring shows. We'll help you schedule the right diagnostic visit.
